We ship from our centrally located facility in Lincoln, NE. Most orders can ship within 24 hours of being ordered (business days). In general, ground shipping from Lincoln location will take 2-4 days depending on your location.
We offer 30 day defect replacement warranty on all website sales. Return shipping will be the buyer’s responsibility. We will replace or repair the returned unit and send either a new or a repaired unit to you quickly after receiving back any returns. Please contact us in advance of returning anything to get a return authorization #.
Refunds are only offered for brand new unopened products. If you wish to get a refund, please get approval in advance and confirm the package is still brand new.
If you’d like to contact us: contact us