We’re a team of US-based e-commerce experts. We focus on customer service ie complaints, refunds, returns, lowstar reviews, etc. We also manage client’s inventory forecasting.
We work on platforms including Amazon, Shopify, Walmart, and ClickFunnels. The list continues to grow. If you’re on another platform, we will surely be able to help!
Clients have a dedicated Account Manager who looks after their account along with a Support Manager providing cover for when they’re away. So, no need to be concerned about recruiting and training VA’s and working out what to do when they’re away – or leave! We are experts in building out Knowledgebases to ensure everything we learn about your brand and product positioning is captured. We truly look after your customers as well if not better than you!
Complete peace of mind, 365-days a year. Check out ZonSupport