Loop + Back-Track = Returns Excellence!
Loop is the leading front-line solution for managing customer returns focused on keeping happy customers. Dialed in to offer a customer-friendly experience, a revenue retention rules-based machine, and customer drop-off locations. A sustainable solution for consolidated shipping, less packaging and lower costs. Loop + Back-Track is the optimum solution for your customer returns and recovery needs.
For retailers, customer returns are a “Cost of doing business.” At Back-Track, customer returns are a “Profit recovery” solution. We believe recovering at liquidation rates is no longer acceptable…the profit recovery revolution has begun! Back-Track is your partner to get it done.
To date, over 900 retailers have signed up with Back-Track and we’ve recovered and estimated $64 million for retailers. Back-Track’s recent acquisition of Upstrem’s impressive returns inspection technology gives our clients real-time access to the most cutting-edge customer return inspection data and intelligence. Our Upstrem technology is also becoming more accessible through our growing 3PL partner network, and your preferred 3PL may already have Back-Track in the house.
The top reason retailers choose Back-Track is our intense focus on optimized profit recovery using a multi-channel top-down approach designed for higher recovery and a diversified channel flow. Our recovery channels include many online marketplaces, brick-n-mortar retail stores, auctions, wholesale and finally liquidation. While this sounds impressive, the most impressive part is that everything is highly automated! Quickly set up Back-Track as your return address, select your business rules. Your returns start flowing into Back-Track and your recovery proceeds start flowing out to you each month. Back-Track is your profit recovery partner + integrated with Loop!
