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[vc_row full_width=”stretch_row_content”][vc_column][vc_single_image image=”5861″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_mad_testimonials type=”carousel2″ items=”-1″ css_animation=”fadeInDown” animation_delay=”0″ categories=”507″][vc_zigzag][/vc_column][/vc_row][vc_row gap=”25″ content_placement=”middle”][vc_column width=”1/3″][stat_counter icon=”Defaults-signal” icon_size=”33″ icon_color=”” icon_animation=”pulse” icon_position=”left” counter_title=”Online Customer Returns in USA” counter_value=”279″ counter_prefix=”$” counter_suffix=”-Billion Per Year” speed=”3″ desc_font_style=”font-weight:bold;” suf_pref_font_style=”font-weight:bold;”][/vc_column][vc_column width=”1/3″][stat_counter icon=”Defaults-signal” icon_size=”33″ icon_color=”” icon_animation=”pulse” icon_position=”left” counter_title=”Customer Returns for Amazon” counter_value=”125″ counter_prefix=”$” counter_suffix=”-Billion Per Year” speed=”3″ desc_font_style=”font-weight:bold;” suf_pref_font_style=”font-weight:bold;”][/vc_column][vc_column width=”1/3″][stat_counter icon=”Defaults-signal” icon_size=”33″ icon_color=”” icon_position=”left” counter_title=”Customer Returns for Amazon 3PS” counter_value=”81″ counter_prefix=”$” counter_suffix=”-Billion Per Year” speed=”3″ desc_font_style=”font-weight:bold;” suf_pref_font_style=”font-weight:bold;”][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_override=”full” bg_color_value=”#474747″ css=”.vc_custom_1586107918743{padding-top: 20px !important;padding-bottom: 40px !important;}”][vc_column width=”1/12″][vc_icon icon_fontawesome=”fas fa-hand-point-up” color=”white” size=”lg” align=”center” css_animation=”bounceInUp”][/vc_column][vc_column width=”4/5″][vc_custom_heading text=”These numbers are growing 18% per year!” font_container=”tag:h2|text_align:center|color:%23ffffff” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal”][ultimate_fancytext fancytext_prefix=”That’s a lot of 000’s lost from your bottom line profits…” strings_textspeed=”35″ strings_backspeed=”0″ sufpref_color=”#ffffff” fancytext_tag=”h4″ fancytext_color=”#ffffff” typewriter_cursor_color=”#ffffff” strings_font_style=”font-style:italic;” prefsuf_font_style=”font-style:italic;”][/vc_column][vc_column width=”1/12″][vc_icon icon_fontawesome=”fas fa-hand-point-up” color=”white” size=”lg” align=”center” css_animation=”bounceInUp”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1586112125413{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column][vc_mad_info_list title_font_size=”32″ title=”The Battle for Online Retailers is Real:”]

• 3PL’s are not experts in customer return recovery like Back-Track
• Most customer returns still have 40-80% of their value
• Many Amazon sellers have no option but to “Destroy” their customer returns
• Amazon does not ship customer returns across international borders
• It’s too costly to ship back to the factory
• Amazon will resell your customer returns on your same listing, undercutting your price or tarnishing your brand
• Every hour you “spend” working on your customer returns, is 1 hour less you “invest” in growing your  business

[/vc_mad_info_list][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_override=”full” bg_color_value=”#474747″ css=”.vc_custom_1586107918743{padding-top: 20px !important;padding-bottom: 40px !important;}”][vc_column][vc_custom_heading text=”Over 700 Amazon Sellers Have Selected Back-Track to Help!” font_container=”tag:h2|text_align:center|color:%23ffffff” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”25 Years eCommerce + 18 Years Repair Experience @ Your Service” font_container=”tag:h5|text_align:center|color:%23ffffff” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal”][vc_custom_heading text=”Call us your “Profit Partners!“” font_container=”tag:h3|text_align:center|color:%23ffffff” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal”][icon_counter flip_type=”vertical_flip_bottom” flip_box_style=”advanced” box_border_style=”dashed” box_border_size=”4″ border_radius_box=”2″ icon_type=”custom” img_width=”48″ block_title_front=”Join Our $1 Billion reCOVERY Revolution” front_heading_tag=”h1″ block_desc_front=”Our Goal Is To Help Sellers reCOVER $1 BILLION
(( click here to see how we’re doing ))” box_border_color=”#a4a4a4″ block_title_back=”$12 Million So Far” back_heading_tag=”h1″ block_desc_back=”We’ve Helped Sellers reCOVER $12 Million…So Far!!” box_border_color_back=”#a4a4a4″ cont_align=”on” ult_param_heading=”” title_font_style=”font-weight:bold;” title_font_size=”desktop:44px;” title_font_line_height=”desktop:44px;” desc_font_size=”desktop:30px;” desc_font_line_height=”desktop:30px;”][/vc_column][/vc_row][vc_row][vc_column][vc_progress_bar values=”%5B%7B%22label%22%3A%22Customer%20Return%20Fraud%22%2C%22value%22%3A%2210%22%2C%22color%22%3A%22sandy-brown%22%7D%2C%7B%22label%22%3A%22Not%20the%20Seller’s%20Fault%22%2C%22value%22%3A%2235%22%2C%22color%22%3A%22bar_blue%22%7D%2C%7B%22label%22%3A%22Items%20are%20Like%20New%20but%20Unusable%20Packaging%22%2C%22value%22%3A%2270%22%2C%22color%22%3A%22bar_orange%22%7D%2C%7B%22label%22%3A%22Sellers%20Never%20Recover%20Their%20Losses%22%2C%22value%22%3A%2240%22%2C%22color%22%3A%22bar_red%22%7D%5D” options=”striped,animated” css_animation=”slideInLeft” title=”Even MORE Shocking News (Estimates)” units=”%”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1588200879794{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #3f3f3f !important;}”][vc_column][vc_mad_services title_color=”#ffffff” gradient_bg_color1=”#80c644″ gradient_bg_color2=”#80c644″ type=”type_3″ items=”-1″ text_count=”100″ columns=”4″ orderby=”menu_order” order=”ASC” title_top=”What we do for you” title=”Services” categories=”508″ link=”url:https%3A%2F%2Fback-track.com%2Fservices%2F|title:More%20Services||”][/vc_mad_services][/vc_column][/vc_row][vc_row css=”.vc_custom_1588245256887{border-top-width: 4px !important;border-right-width: 4px !important;border-bottom-width: 4px !important;border-left-width: 4px !important;background-color: #e0e0e0 !important;border-left-color: #0c0c0c !important;border-left-style: dashed !important;border-right-color: #0c0c0c !important;border-right-style: dashed !important;border-top-color: #0c0c0c !important;border-top-style: dashed !important;border-bottom-color: #0c0c0c !important;border-bottom-style: dashed !important;}”][vc_column][vc_column_text]

Lets Get Started!

Give us a few details in 2 minutes or less and we’ll give you a quick quote….no charge![/vc_column_text][vc_column_text]

Join the Club of Happy Back-Track Members!

[/vc_column_text][vc_mad_testimonials type=”carousel” items=”-1″ order=”ASC” title_top=”What our Customers Say” categories=”507″][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column][vc_custom_heading text=”How it Works” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal”][vc_single_image image=”4175″ img_size=”full”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

1. It’s FREE to begin and only takes 5 minutes to setup.
2. Ship your customer returns or liquidation stock to Back-Track.  Amazon FBA unfulfillable inventory can ship to us “Automatically”.
   • Amazon
   • eBay
   • Walmart
   • Website
   • Customer Direct
   • Your 3PL
3. Our trained techs deeply inspect each package taking photos, grading the condition and counting accessories.
4. You can see the photos, item grade and other tech notes in our secure, real-time online dashboard.  It’s a one-of-a-kind!
5. Depending on your wishes (business rules), we will:
   • reBOX
   • reNEW
   • reLABEL
   • reBUILD
   • rePAIR
6. For final resolution, we can:
   • Ship back to FBA
   • Ship to a new customer directly
   • Save the parts to use in the future or ship to a customer
   • reSELL the item in Back-Track’s retail network.  100% Turnkey!

Our Fans LOVE the Back-Track Dashboard.  View photos, videos, tech reports and communicate directly with our techs about any item, anytime.   It’s “Real Time” data at your fingertips with a DEEP VIEW into your customer returns.

• Give techs instructions
• Ask questions
• Send the item or part to a new customer
• Keep the product moving or watch us push it from start to reSELL

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Why Back-Track is Your Best Choice

“Starting in 2018, we are the first of its kind!  Focused on profit recovery for Amazon 3rd party sellers and other small to medium size eCommerce operations.”

Customer returns is a dirty business and takes a special type of operation to manage it well.  Every item is a “One Off” item due to a variety of conditions and accessories possible.  We specialize in measuring and managing the “One Off” business in a way that 3PL’s simply don’t have the structure or ability to do.

We’re your “Profit Partners”!  Back-Track’s leadership team consists of Brandon Dupsky, an eCommerce pioneer with over 23 years experience in the eCommerce industry.  Combined with Nestor Perez, an operations ninja with 15 years experience in operations and product recovery.

Receive Customer Returns from FBA

Receive Customer Returns from Customer

reLABEL

reBOX

reBUILD

rePAIR

Photos/Video Documentation

Online Dashboard

Send Back to FBA

Send to a New Customer

Send Replacement Parts to Customers

reSELL in Off Channels

Brandon & Nestor on
Your Profit reCOVERY Team!

Your secret  weapon

Back-Track

3PL Warehouses

Amazon

No more shipping customer returns back to the factory in China.  No more long delays.  No more “destroy” at Amazon FBA, watching your profits burn.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_mad_team_members title_font_size=”42″ items=”2″ text_count=”150″ order=”ASC” title=”Executive Team” categories=”482″][vc_single_image image=”6189″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row css=”.vc_custom_1588245256887{border-top-width: 4px !important;border-right-width: 4px !important;border-bottom-width: 4px !important;border-left-width: 4px !important;background-color: #e0e0e0 !important;border-left-color: #0c0c0c !important;border-left-style: dashed !important;border-right-color: #0c0c0c !important;border-right-style: dashed !important;border-top-color: #0c0c0c !important;border-top-style: dashed !important;border-bottom-color: #0c0c0c !important;border-bottom-style: dashed !important;}”][vc_column][vc_column_text]

Lets Get Started!

Give us a few details in 2 minutes or less and we’ll give you a quick quote….no charge![/vc_column_text][vc_column_text]