How it Works

Back-Track techs have over 15 years experience each, repairing nearly every type of electronic item from easy to difficult.

1. Fill out the form telling us what item you have (model # is very helpful) and the issue you are having.
2. We’ll review your request for service and if we feel it is possible to fix, we’ll send a notice to ship.
3. You’ll receive shipping instructions and an invoice for our $30 inspection deposit.
4. Please pay the deposit and ship according to instructions.
5. Once our techs inspect the item, they’ll give a final estimate for repair (typically $60-$80).
6. If you approve, your $30 deposit becomes a down payment on the repair service and you’ll receive a final invoice for repair – $30 + return shipping cost.
7. After final payment is received, the techs will finish the repair and ship the item back to you.