How it Works
- It’s FREE to begin and only takes 5 minutes to setup. Click here to get started.
- Ship your customer returns or liquidation stock to Back-Track
- From Amazon, eBay, Walmart, Website, Customer Direct or your 3PL.
- Our trained techs deeply inspect each package taking photos, grading the condition and counting accessories.
- You can see the photos, item grade and other tech notes in our secure, real-time online dashboard. It’s a one-of-a-kind!
- Depending on your wishes (business rules), we’ll reBOX, reNEW, reLABEL, reBUILD or rePAIR your item.
- For final resolution, we can ship back to FBA, ship to a new customer directly, save the parts to use in the future or reSELL the item in Back-Track’s retail network. 100% Turnkey!
Our Fans LOVE the Back-Track Dashboard. View photos, videos, tech reports and communicate directly with our techs about any item anytime. It’s “Real Time” data at your fingertips and a DEEP VIEW into your customer returns.
- Give techs instructions
- Ask questions
- Send the item or part to a new customer
- Keep the product moving or watch us push it from start to reSELL